The second-hand marketplace Shoppers Share Frustration Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options after backlash from users.
